Responsible Gaming

7pp Responsible Gaming — Our Commitment to Safe Play

Gaming is for fun — not stress. At 7pp, we believe it is our duty to give every player the opportunity to play responsibly.

Fully Secure Environment
18+ Only
24/7 Support

What is responsible gaming and why does it matter?

Gaming on 7pp is about more than winning or losing — it is a form of entertainment. But when entertainment turns into compulsion, it can start to affect your life in serious ways. Responsible gaming means knowing your limits, staying in control of your time and money, and keeping gaming a healthy, enjoyable activity.

7pp is committed to providing a safe and responsible gaming environment for players in Bangladesh. We want you to enjoy every moment — without putting your family, finances, or mental well-being at risk.

Following responsible gaming principles is not just about rules. It is about respecting yourself and your family. 7pp is committed to keeping every player informed about these principles and is always ready to offer support when needed.

Please note: Gaming is entertainment. If you feel it is affecting your life negatively, take action now.

Our Responsible Gaming Protections

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, raising it is not straightforward — this keeps you protected from overspending.

Session Time Limit

Set an automatic logout or alert after a set period of time. Extended sessions increase the risk of fatigue and poor decisions — time limits help prevent that.

Cool-off

If you need a break from gaming, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. Deposits are completely disabled during the break.

Self-Exclusion

If you feel your gaming is getting out of control, you can request an account closure for anywhere from 6 months to permanently. This is an important protective measure.

Gaming History Review

You can view your gaming history, deposit, and withdrawal records at any time. Reviewing your spending patterns can help you spot problems early.

Reality Check

Pop-up notifications appear at set intervals to remind you how long you have been playing and how much you have spent. This helps you make more informed decisions.

1 Signs of Problem Gambling

People often do not realize when normal entertainment has crossed into problematic addiction. If you notice any of the signs below in yourself or someone you know, it may be time to seek help.

Category Warning Signs
Financial Borrowing money, dipping into savings, or spending without telling family
Mental Getting distressed after a loss, playing again just to "win it back," or feeling low when not gaming
Social Withdrawing from family or friends, being dishonest about gaming
Behavioral Repeatedly breaking limits, being unable to stop, or feeling the need to bet more and more
Physical Sleep problems, loss of appetite, difficulty focusing on daily tasks

Warning: If you identify with more than three of the signs above, do not wait — reach out to our support team or seek professional help right away.

2 Check Yourself

Ask yourself the questions below. If most of your answers are yes, use the responsible gaming tools or reach out for support.

1

Have you spent money on gaming beyond your budget?

2

Have you ever played again to try to recover money you lost?

3

Have you had arguments with family or friends over gaming?

4

Have you skipped work, studies, or family responsibilities to play?

5

Have you ever felt the urge to stop but found yourself unable to?

6

Have you borrowed money or been dishonest to fund your gaming?

7

Do you feel uncomfortable or anxious when you stay away from gaming?

These questions are not a substitute for a professional psychological assessment, but they can help you better understand your own situation.

7pp Responsible Gaming Tools

Deposit Limit

Set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing one requires a 7-day waiting period.

Loss Limit

Once you exceed a set loss threshold, gaming will automatically stop. This protects you from significant losses.

Time Limit

Decide in advance how long you will play each day. When the time is up, an alert or automatic logout will kick in.

Temporary Break

Temporarily close your account for anywhere from 1 day to 6 weeks. You won't receive any marketing messages during your break.

Permanent Self-Exclusion

Set a self-exclusion for 6 months or longer, up to permanent. Once set, it cannot easily be reversed.

Reality Check

Set pop-up reminders at regular intervals — they will notify you how long you have been playing and how much you have spent.

3 Practical Tips for Safe Gaming

These simple habits can make responsible gaming much easier when you play on 7pp:

  • Set a budget first: Decide how much you are willing to spend before each session and never exceed that amount.
  • Keep your winnings separate: When you win, set a portion of that money aside — do not put it all back into bets.
  • Take regular breaks: Take at least a 10-minute break every hour. Get up, walk around, have some water, and rest your eyes.
  • Do not play on impulse: Avoid gaming when you're angry, frustrated, or under the influence — your judgment isn't at its best in those moments.
  • Accept your losses: Chasing losses with more bets typically leads to losing even more.
  • Keep a gaming diary: Keep track of how long you play and how much you spend — it builds awareness.
  • Let your family know: Letting a trusted person know about your gaming habits creates a sense of accountability.

Never treat gaming as a source of income. It is for entertainment — and there is always a chance of losing.

4 Minor Protection

7pp strictly serves players aged 18 and above. Keeping minors away from gaming is one of our highest priorities.

What we do:

  • Age is verified at the point of registration
  • National ID or proof of age documents are required as part of the KYC process
  • Suspicious accounts are suspended immediately
  • Any account found to belong to a minor will be permanently closed

Advice for Parents:

  • Use parental control software on computers and mobile devices
  • Talk openly with your children about the risks of online gaming
  • Keep your bank cards and payment apps secure
  • If you suspect your child is using 7pp, please contact our support team

Important: Opening or using an account on behalf of a minor is strictly prohibited and constitutes a legal violation.

FAQ

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, play does not resume automatically — you will need to submit a request to reactivate your account. For permanent exclusions, the account can never be reopened.

No. Reducing a deposit limit takes effect immediately, but increasing it is subject to a 7-day cooling-off period. This rule is designed to prevent impulsive decisions.

Start by having an open, compassionate conversation with them — offer support without judgment. If needed, contact our support team or reach out to a professional counselling service. Your awareness could make a real difference in their life.

Yes, all of 7pp's responsible gaming tools are completely free. Deposit limits, session timers, cool-off, and self-exclusion — all features can be easily set up from your account settings.

Contact the 7pp support team first — we will help put protective measures in place on your account. You should also consider speaking with a mental health professional, a family counsellor, or a government helpline. Recovery from addiction is possible — reaching out for help at the right time is the first step.

Enjoy the 7pp Gaming Experience Safely

Start playing responsibly today — set your limits, stay in control, and enjoy the experience.

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