7pp Privacy Policy — Our Commitment to Protecting Your Data

Introduction

Welcome to 7pp. This Privacy Policy ("Policy") explains how we — the 7pp platform — collect, store, use, and where necessary share your personal data. Our Privacy Policy is designed to be fully transparent with you.

By using 7pp's website or services, you are considered to have accepted this Privacy Policy. We believe data protection is not merely a legal obligation — it is an integral part of our responsibility to our users.

Your data is never sold to third parties. We only collect what is needed to provide you with the best gaming experience.

1 What Data We Collect

When you create and use an account on 7pp, we may collect the following types of information:

Information collected directly from you:

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• Copy of National ID, passport, or driving license (for KYC verification)
• Payment details such as mobile banking numbers (Mobile Banking, Nagad, Rocket)

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Login time and session details
• Gaming activity logs and transaction history
• Cookies and Similar Tracking Technology Information

2 Purpose of data use

7pp uses the data collected for the following purposes:

3 Data sharing policy

7pp does not sell your personal data to third parties. However, limited data may be shared in certain circumstances:

• Payment processors: Information required to complete transactions is shared with the payment gateway.
• Game Providers: Limited data necessary for game operation may be shared with software providers.
• Regulatory authority: Data may be disclosed to relevant authorities where required by law or court order.
• Security partners: Relevant information may be shared with fraud detection service providers.

All third-party service providers are contractually bound to comply with 7pp's privacy standards.

4 Cookies and Tracking Technology

7pp uses cookies and similar technologies on its website. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Essential for login sessions and core platform functionality.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics cookies: To understand and improve how the site is used.
• Security cookies: To detect fraud and keep your account secure.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

5 Data retention period

7pp does not retain your data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account information: For the full duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction records: Up to a maximum of 7 years, in accordance with financial regulatory requirements.
• KYC documents: Up to 5 years after account closure.
• Gaming Logs: Up to 2 years, though this may be extended in the case of disputes.
• Marketing information: Until you withdraw your consent.

Once the retention period ends, data is securely deleted or anonymized.

6 Your Rights

Under 7pp's Privacy Policy, you have the following rights:

• Right to access your data: You can request to see what data we hold about you.
• Right to rectification: You can request correction of any inaccurate or incomplete information.
• Right to erasure: You can request deletion of your data under certain circumstances.
• Right to restrict processing: You can request that use of your data be restricted to specific purposes.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to object: You can opt out of marketing communications or profiling.

7 Protection of children and minors

7pp strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

• Age verification is carried out at the time of registration.
• Proof of age is required as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• If it is found that data has been collected from a minor, it will be deleted immediately.

If a parent or guardian becomes aware of a child's account, please notify our support team.

8 International Data Transfers

7pp is an international platform. Your data may be processed or stored on servers located in different countries. In such cases:

• International data protection standards are followed for all cross-border data transfers.
• All data transfers are carried out over encrypted connections.
• Appropriate safeguards are in place for any transfer of data to third countries.

9 Security measures

7pp uses a multi-layered security framework to keep your data safe:

• Encryption: All sensitive data is protected with AES-256 encryption.
• Firewall: Advanced firewall and intrusion detection systems are active.
• Two-factor authentication (2FA): An extra layer of security to protect account access.
• Regular audits: Regular security audits are conducted by independent third parties.
• Staff Training: All staff are trained on data protection practices.

While we maintain the highest security standards, no digital system is 100% secure. In the event of a security incident, we will notify affected users promptly.

10 Policy updates and contact

7pp reserves the right to update this Privacy Policy at any time. When changes are made:

• For significant changes, notice will be sent to your registered email or posted on the platform.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.

For any privacy-related questions or requests, please contact our support team. We typically respond within 24-48 hours.